Stop by the Faith Kids Check-In desk located inside the East Entrance. A volunteer will guide you through the process and help you locate each child’s room. We recommend arriving at least 15 minutes before the service starts in order to allow enough time to register your children and get to the service. After your first time checking in, you will be able to use any of our self check-in kiosks.

Faith Church uses a secure child check-in system to keep children safe. Every time you check in, the system will generate a random code that is printed on your child’s nametag/your security tag, which ensures that your child will only be released to you. The system also keeps real-time records of which children are checked into which classes at all times, so in case of an emergency, we can make sure all children are accounted for at anytime. Finally, it provides easily accessible emergency contact information for each child.

Uptown and Downtown are both located in secure, locked areas. Faith Kids volunteers are stationed outside the doors and can assist you in entering the areas to pick up your children. Be sure to bring your security tag, which the classroom staff will match against your child’s tag in order to release him/her to you.

A common question new parents have is how they will be contacted if their child needs them. We primarily contact parents via text message, so please keep your phone accessible during the service. If you don’t have a cell phone with you, please stop by the Kids Check-In desk to borrow a pager.

There is a Mothers’ Room in Downtown (Room 105 on floor one) available during all services. You are welcome to nurse or change your baby while watching the livestreamed service there.